Frequently Asked Questions

Everything you need to know about shopping at UNIQKART

Are all products on UNIQKART genuine and brand new?

Yes, every product sold on UNIQKART is 100% authentic, brand new, and sourced directly from authorized manufacturers or distributors. All items come with their original factory packaging and standard manufacturer warranty.

What is your return policy for electronic gadgets?

We offer a 15-day return policy for most electronics. The item must be in its original condition, with all accessories and packaging intact. Please note that certain hygiene-related products like in-ear headphones cannot be returned once the seal is broken.

How long does shipping take and is it insured?

Standard shipping typically takes 3-5 business days. For your peace of mind, all UNIQKART shipments are fully insured against damage or loss during transit at no extra cost to you.

Do you offer technical support for the devices I purchase?

While we provide basic troubleshooting and setup guidance, most technical support is handled by the manufacturer's dedicated service centers to ensure you receive expert assistance for your specific device.

Which payment methods do you accept?

We accept all major credit and debit cards (Visa, MasterCard, American Express), PayPal, and secure digital wallets. For high-value electronics, we also offer flexible EMI and 'Buy Now, Pay Later' options at checkout.

What should I do if my product arrives damaged?

If your package appears damaged upon arrival, please document it with photos and contact our support team within 24 hours. We will arrange a priority replacement or a full refund immediately.